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A collection of news, tips, faq’s, how-to’s, common problems, and chocolate cake recipes which may help you out and save us from answering another email.

3 Jan 14 How long does a broadcast take?

Setup Duration Setting up a broadcast can take a matter of seconds. Our wizard make sending your voice or text...

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We Now Accept PayPal Payments

We just found a way to make your life that much easier.  We are now accepting PayPal payments.  If you...

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SXSW Events Show That Everyone Loves Southern Hospitality

SXSW is known for drawing out the best of the tech community.  This year, the tech community in Atlanta not...

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We Now Have OpenTable Integration

Our newest integration allows restaurant owners to become more efficient while decreasing costs.  Gigabark is now integrated with OpenTable.  Because...

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The Social Engagement Summit #TSES

Last week Insightpool (@insightpool) hosted the Social Engagement Summit (#TSES) at Atlanta Tech Village (@ATLTechvillage). Business professionals from all over...

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Survey Response Rates

While the results of your survey certainly depend on the quality of your call lists and the eagerness of your...

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Improving Results: Reducing Calls Which Leave No Voicemail Message

Problem: After a voice broadcast call was answered by a machine/voicemail, no voicemail was left. Possible Causes: Seen frequently when...

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Improving Results: Reducing Long Silences At Beginning of Voice Messages

Problem: There is a long silence between the time a voice broadcast call is answered and the time the message begins playing. This...

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Discerning Human or Voicemail

Background: One of the most difficult things for any automated calling system is to determine if the party which answers...

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Gigabark Talks Branding on Atlanta Tech Edge

There has been quite a bit in the news lately about companies re-branding. We have all heard by now that...

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